Privacy refers to information we obtain about you and the use we make of it in the course of our business. If you don't find your concern addressed here, feel free to contact us by e-mail or phone (1-800-336-9669).
Privacy Statement Contents
When I visit your website, what information do you gather about me?
One of the basic principles we've followed in designing this website is that we ask for only the information we need to provide the service you've requested. As a result, the answer to this question depends almost entirely on how you choose to make use of our website and our growing list of website services. Currently, website customers provide information in order to take advantage of the following services:
Property Rentals. Name, address, home phone, work phone, e-mail and credit-card information are necessary for renting a property.
Your name and other information are kept in-house. If you rent a property from us we will not exchange your name and information with other companies.
How do you keep track of me as I move through the website?
Our property selection process and the property booking process span more than one page. We have come up with a way to keep track of user requests and session information across multiple pages.
Dale E. Peterson Vacations uses what is called a unique "session ID". The "session ID" contains absolutely no information about you. It is completely unique to each user session, and changes each time a new user session is created. The sole purpose is to enable us to keep track of your stay criteria (dates, nights, etc.) and reservation information as you select properties, check availability and reserve a property. The implementation of this method is done through placing a "cookie" in your web browser which enables us to match up the session ID on our server with the one in your browser. This is a standard method that most dynamic sites employ.
Interacting with Dale E. Peterson Vacations via e-mail.
We read every message that comes to us. We also try to respond back within at least 24 hours of its receipt. We never sell or give out e-mail addresses to anyone. At Dale E. Peterson Vacations we save messages and/or e-mail addresses only for a few specific reasons. We save messages if we think we'll need to refer to them later when we communicate with the customer. We keep e-mail addresses on file for occasional notices from us about helpful new features and properties on the site (the recipient can choose to not receive such notices). And we save e-mail addresses provided when renting a property. In this case we only use the e-mail to verify your online reservation in case we are having trouble reaching you through the phone numbers you provided and to send notifications on deals. You will only receive notifications for special rates and events if you opt-in.